We often receive feedback from our customers, and often what they say makes us smile. We love to get the chance to solve a difficulty someone is having but we really love to hear about your experience with Algonquin Outfitters or in Algonquin Park.
I recently visited AO to purchase ski equipment and I must say that I was very impressed with the knowledge and expertise of the staff. I initially dealt with a staff member who helped me select a pair of boots. At the time, the store did not have my ski size in stock. Instead of turning me away, she contacted another AO location and had arranged to have the skis transferred to the Haliburton location. The next day I returned to the store and met with Rob. Rob took the time to ensure I was equipped with the correct size skis and poles. Rob took the time to explain the features and benefits of the skis he brought in. I was very happy that Rob ensured the equipment was fitted correctly. I truly feel that Rob is an asset to AO and I look forward to returning to AO to upgrade my son’s snowboard gear.
A great solo outing in the bush testing out a new Esker Classic 2 (10×10) and burning in a new Esker Ontario 2 woodstove from @algonquinoutfitters for @yours_outdoors. My thanks to Gavin and @natemuskoka from AO for the excellent customer service.
https://www.instagram.com/p/CXPA4a7p3pz/
December 8, 2021
WE’RE READY TO ROCK n’ ROLL ACROSS THE SNOW!!
Picked up a couple of pairs of cross country skis, boots & poles from @algonquinoutfitters in Huntsville. Want to give a shoutout to Gavin in the store who was exceptionally knowledgeable, friendly and made our purchase pretty darn smooth… hopefully, like the snow we’re going to ski on soon! And well… we couldn’t resist this #Kuma outdoor folding “HEATED” loveseat. Perfect for chilly nights by the campfire. Thanks a bunch, Algonquin Outfitters, we’ll definitely be back!
https://www.instagram.com/p/CXRdsAyOZ7H/
December 9, 2021
My family and I love camping – possibly to the extreme. I once won a three-day canoe trip for 4 via Algonquin Outfitters, and it changed our lives (for the better!).
https://www.facebook.com/deniseriches.ca/posts/6913039085402826
So helpful. They give such awesome customer attention and focus, and such a wealth of information to help you move forward.Had an awesome day-trip experience with Algonquin Outfitters. Shout out to Charles, my guide, who was absolutely fabulous – right on down to the freshly brewed espresso! Thanks for showing me the ins and out of portaging. Best day of the year. Hope to see you again soon.
https://www.facebook.com/145263660141/posts/10165441469195142/
Wow… Really nice folks renting really nice gear… And a very beautiful spot on the planet to paddle…
Not sure, but I might like this better than paddling on Lake Ontario
July 28, 2021
https://www.facebook.com/AlgonquinOutfitters/posts/10165403276375142
We have just returned from a 3-day trip to Opeongo Lake from July 12-14 2021.
My son and I were totally impressed with the canoe, stability was great in open lakes and maneuverability in tight areas easy. The portaging was super easy, having portaged heavy canoes in the past we were blown away with the super light Keewaydin 16. #beauty #paddle #Ontario pic.twitter.com/xYQINNhXzI
— ｃｈaｄ ｒｅｍｉｎｇｔｏｎ (@iChadRem74) June 30, 2021
Big shout out to @ao_huntsville for doing a refurb on the young farmer’s snowshoes for us just in time for tapping! We ❤️ this store for all their amazing outdoor gear and super knowledgeable and kind staff. It’s our local go-to spot for all the fun and functional outdoor things we buy!
https://www.instagram.com/p/CKrstt5sAII/
Testing out the new cross country skiis. @algonquinoutfitters in Haliburton has it all. Enjoy the sunshine, it helps you forget how cold it is!! Oh, and that’s our Christmas tree plunked in the snowbank beside the rink.
https://www.facebook.com/AlgonquinOutfitters/posts/10164615529925142
The staff was extremely helpful in getting my fitted with new classic boots and bindings, even during Curbside pickup!
recommends Algonquin OutfittersMore then satisfied with my quick and friendly service today. Needed a last minute birthday present and without being able to shop in the store they found me exactly what I was looking for. Easy from the moment I told them what I wanted to picking up. Thank you!
https://www.facebook.com/morgan.henwood.1/posts/10164972779230195
“We ordered skis over the phone a few weeks ago and picked them up from the Huntsville store curbside on December 23rd. We bought a pair of Altai skis and two pairs of KAR 147s. We didn’t even know these kinds of skis existed, and your employee took the time to really listen to what I was looking for and gave me excellent guidance and took the time to call around to the other stores to make sure there would be something that worked for my 9-year old. We all absolutely love our skis and we have been having so much fun with them! This is the most comfortable I’ve seen my kid on skis. She’s zipping around! Your recommendations were spot-on. We also really appreciate that you were offering curbside pick up even before the lockdown started.
This has been a challenging year and we are far from family that we cannot go visit because of travel restrictions. The skis you sold us have helped turn this holiday season into a really fun one, which we didn’t expect. You helped us find ways of having fun outside, and we are grateful! (I’ve also raved about the skis to all of my friends and told them about the excellent service we’ve gotten from you. I’m sure we’ll shop with you again, and we look forward to it!) I wish all of you a happy new year. We plan to ring it in outside, having fun on our skis. Thanks again!
Regards,
O P
Jan 3, 2021
Hubby spoiled me! Enjoying the new #wap127 and Trev is on the #kar147 !! Thanks Nate Smith and @lynnmitson @Algonquin Outfitters for making Santa’s job easier!
Original post https://www.facebook.com/10152920911666939/posts/10158439940751939 and https://www.instagram.com/p/CJO-UGqsWQt/
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It felt very Canadian to travel and camp here. The entire experience has encouraged us to take a hard look at how we camp. Highly recommend @algonquinoutfitters to get you on your way: they pay extremely close attention to detail, and their advice/information is second to none. Shout out to staff members Sarah and Jess who were both top-notch ???? #richestravel2020
? As usual, we ate like kings while camping. ? Evening one, steak with veggies. This was evening two: more veggies along with chicken and beef kebabs. ? Freakin’ delish! Thank you, @algonquinoutfitters – the entire trip was amazing! #richestravel2020
@algonquinoutfitters great canoes and service… thanks so much!
First time on paddle board ☀️
?♂️from @algonquinoutfitters at Lake of Two Rivers ?
My great day turned into a great week, thanks for providing the transportation. “MY WEEK IN ALGONQUIN | Teaser video” on YouTube
We came in on Sunday 10 minutes before close and interested in looking at bikes not sure if we were actually going to buy one. The staff at the store were very helpful especially the fact that there is Covid going on. We were helped out by both Jeremy and Carlee who are very helpful and I just wanted to say thank you for making our first visit an experience to remember. since the service was so good we ended up actually buying the bike and Now the wife has a better bike than me but that’s OK!, and that just means ill be due for some upgrades and modifications in the future. Thank you Carlee for staying back after closing time, and helping my wife figure out what she needed so we can enjoy biking together in Algonquin for the upcoming season. I would recommend Algonquin outfitters to anyone stopping by the area and great customer service. You guys are the best in town!
https://goo.gl/maps/tve13b7PLGFW5zbH9
“My go-to store for anything related to the outdoors! Algonquin Outfitters has such a wide variety of high-quality products that you really can’t go wrong here. They always ensure to have plenty of staff members on hand to help you out and find exactly what you are looking for. I have bought many pairs of shoes and flip flops here and they have all lasted me for several years. I also love being able to rent a canoe from the store and go for a paddle down the river and explore some more of beautiful Huntsville. It is always a fun outing to do with friends and family from out of town. This store is one not to be missed on our Main Street!” – Caroline
Algonquin Outfitters is who I trust to help me with my gear when I fly to Canada from Costa Rica, so can't bring all of my gear… They've been great, would recommend to anyone who sees this for sure. #WeGEtOutside
— Jeremy Tregunna ?? (@jtregunna) May 13, 2020
Algonquin Outfitters is who I trust to help me with my gear when I fly to Canada from Costa Rica, so I can’t bring all of my gear… They’ve been great, would recommend to anyone who sees this for sure. #WeGEtOutside
A huge thank you to Algonquin Outfitters for outfitting our first backcountry trip, but for also giving me the summer of a lifetime. Thanks for the crazy times, friends that turned into family, and the experience. I couldn’t have asked for anything else this summer.
#findyourselfhere
#OPpartner
#ontarioparks
#healthyparkshealthypeople
Thanks Algonquin Outfitters for looking after our 7 day trip last week. The gear was great, the food was great. Thanks Jessica for setting us up
Thanks for your excellent service. And equipment was great.
Hope to work with you some time in the future.
Regards,
Roman and Peter
Trip organizers/leaders
Plast – Ukrainian Youth Association
Toronto Branch
PLAST Canada National Jamboree
(15-16 year olds)
Whitefish
They did an outstanding job helping us put together our trip. Looking forward to using them again.
https://business.facebook.com/stephen.wilkinson.1004/posts/10217838938143661
Highly recommend using @algonquinoutfitters
We loved our outfitting package! Can’t say enough great things about @algonquinoutfitters #algonquinoutfitters #coffee #ontario
My sister and I would like to say thank you for the amazing canoe that we rented from you recently, being 67 and 64 years of age it was a so easy to lift and carry on the portage into Booth Lake from Kitty Lake. The last time I had canoed to the interior was 15 years ago and was a little nervous on how we could carry all the weight of gear and canoe, but it worked out well.
It did start off at Algonquin Outfitters with the exceptional staff that looked after us, we thank all that we spoke to help make this return to the interior such a success. It proved that at my age of 67 I can continue the passion of canoe tripping into the wilds of Algonquin Park
All the best to everyone
As the spotlight on local thriving businesses continue…the outdoorsman in me would be remiss if I didn't mention…
Posted by Muskoka Dave on Monday, November 12, 2018
Boy Scouts of America, Rochester, New York
Why has the Tay House Troop 19 been coming to Algonquin Park for decades?
Oct 4, 2018
Dear Rich, Gord, Colin, and the Entire Algonquin Outfitters Team,
On behalf of Tay House Troop 19 and the Highlanders, I want to thank you for all that you and your team did to help make our 2018 Algonquin Canoe Trip a success. We continue to return to Oxtongue Lake as our start/end point for the Canoe trip – and Greatly appreciate the relationship we have built with AO. As I stepped out of the car this year, Colin greeted me as if I was just there last week which testament to the welcoming environment AO provides to it’s clients – even if eh was apprehensive of having to bail us out like in 2016!
Our trip started in between the rain clouds -and we greatly appreciate the upgrade t o the tent cabin as well as the use of your propane grill for our soggy first night meal. The rest of the trip was a great success (compared to the misadventures of 2016) – even if we are threading the needle between storms as we went along. Our canoes, paddles, PDF’s and accommodations all lived up to your excellent reputation.
Thank you to the entire AO team for all your help and support. Once again the crew was in awe when Rich, Gord and Colin all knew us by sight – and it is great to be able to speak to the extent of our history working together. We look forward to our next trip – and cannot wait to get back up to the park for our next adventure!
Sincerely,
Roblewis, Scoutmaster
Ian Youngs, Assistant Scoutmaster
Oscar gregoire
Baily Hawk
Grant Ashley
Graham Roberts
Logan James
Jack Barnes
Out group of 5 went camping at Algonquin over the long weekend of August, and we could not find any canoes north of Barrie. Jenny and Carly helped me along to make reservations with their 2 canoes remaining, and made sure that our group was well taken care of when loading the canoes on my vehicle. The staff was extremely friendly, helpful all the way, accommodated late returns of equipment, and were happy to exchange our equipment for the better ones they had in stock. Definitely coming back and recommending to all my friends!
This store is great. They have kayak and canoe rental, water taxi service and any of the last miniute provisions for your back country trip. For example, rope, chairs, water bottles, bags, trinkets, patches, walking sticks, sleeping bags, tents, tarps and much more. The staff is very friendly and willing to help. Some of the products are slightly marked up due to distance and convenience and you should expect that.
Best place around! Been there many times .. they won’t let you down.
— Mark (@LondonMark30) July 24, 2018
I was gonna say @algonquinoutfit they have all your needs when it come to Enjoying Algonquin Park.
— BOWTIE STYLE ⛄️ (@heavyhaul3224) July 24, 2018
i would say you guys are the wind beneath my wings, but it would be more like the boat beneath my butt… sounds more like a weird Al song. Maybe old school country western?
— Todd Scott (@MeToddScott) July 24, 2018
@algonquinoutfit is the place to go for canoes and camping need. Their boats are new and super fast. And prices are reasonable
— Todd Scott (@MeToddScott) July 24, 2018
Thanks so much to @algonquinoutfit for the water taxi! Able to have a great first interior trip with a 3y/o and not spending a day on Opeongo! Your service was amazing!!
— Lindsey Kelly (@LindseyKelly13) July 3, 2018
https://www.instagram.com/p/BYDxUyjleHc/
First time to Canada – thank you Algonquin Outfitters (Oxtongue Lake) for the fun times. Officially addicted to canoeing
Posted by Ann-Marie Whittingham on Saturday, July 29, 2017
Algonquin Outfitters (@algonquinoutfit) is excellent. They’ll set you up with good equipment and a knowledgable guide. #AlgonquinChat
— Algonquin Lakes (@algonquin_lakes) July 12, 2017
Thanks for your help with our canoeing trip. Short but sweet! You guys have great service and fabulous equipment folks can use.
— Jim Byers (@JimByersTravel) July 7, 2017
Big thank you to @algonquinoutfit for their donations and for this epic ride. #150for150 pic.twitter.com/zW2GkZZ0d6
— 150 for 150 (@150_for_150) June 26, 2017
@algonquinoutfit @Some_Eventful @150_for_150 Voyageur Canoe at 150 for 150 event on Canoe Lake (photobombed by 'Shark' ?) #150for150 pic.twitter.com/LcrQayvk2x
— Paddler ?? (@ColetteLush) June 26, 2017
Rainy night in @Algonquin_PP Means we're eating at @algonquinoutfit lake of two rivers pic.twitter.com/gzlB2DeotS
— Craig Thomas (@CraigerOutdoors) June 26, 2017
Thank you @algonquinoutfit for outfitting us for our six days in @Algonquin_PP. It was unforgettable! pic.twitter.com/V02afhesYS
— iPaddle (@PaddlerMike) June 5, 2017
It's become an annual event for us; attending the Reel Paddling Film Festival held in Huntsville, ON. You can check out…
Posted by The Canoe Collector on Saturday, June 3, 2017
https://twitter.com/TenzingRetail/status/865159605533503488
My cousin and his wife and daughter recently visited from Germany and wanted to canoe and camp in the real wilderness. I…
Posted by Monika Strak on Sunday, August 5, 2012
Highly recommend @algonquinoutfit Water Taxi. Trip saver crossing a windy, rainy Lake Opeongo @Algonquin_PP pic.twitter.com/G1UFj2sbaE
— Derek Rivers (@dwrivers47) May 12, 2017
Highly recommend @algonquinoutfit Water Taxi. Trip saver crossing a windy, rainy Lake Opeongo @Algonquin_PP
X-country ready for Ss @SpruceGlenPS. Thanks to @algonquinoutfit and School Council for helping us growl! #tldsblearns @_studentsuccess @ pic.twitter.com/ztiJOceAjX
— Shelly B-Y (@BrandonYungblut) January 12, 2017
we decided to do this trip last week. It was lovely and I appreciate the recommendation! pic.twitter.com/N0gVIcOevm
— WeGetOutside With Gayle (@Some_Eventful) October 4, 2016
Read more about our Ragged Falls Day Trip here
Supporting local businesses and Parks does such great things. What is your favourite local outfitter and park combo?
A9: favourites in different areas Killarney/ Killarney outfitters and @algonquinoutfit and Algonquin park are the ones we use most
— TheCampingFamily.ca (@_campingfamily) October 5, 2016
Supporting local businesses and Parks does such great things. What is your favourite local outfitter and park combo?
https://twitter.com/wiebe2027/status/783463207272931328
Supporting local businesses and Parks does such great things. What is your favourite local outfitter and park combo?
A9: A tough one to answer-I used 4 outfitters this summer. Best memories – @algonquinoutfit and trying out the pack boat! #wegetoutside
— OutdoorsJen (@OutdoorsJen23) October 5, 2016
A9 That's easy @Algonquin_PP + @algonquinoutfit @pixiej3 picked up a deal on a new sleeping bag last weekend #WeGetOutside pic.twitter.com/OG7ekOTSDH
— Craig Thomas (@CraigerOutdoors) October 5, 2016
#WeGetOutside A9: oh, it has to be @algonquinoutfit and Algonquin Park. Great crew at AO! Always helpful and friendly!
— Waboose Adventures (@WabooseAdventur) October 5, 2016
Supporting local businesses and Parks does such great things. What is your favourite local outfitter and park combo?
A9. My fave outfitter is @algonquinoutfit. Always have a good experience with them! #wegetoutside
— WeGetOutside With Gayle (@Some_Eventful) October 5, 2016
Back from our first trip to @Algonquin_PP. Thanks @algonquinoutfit for helping to make it great! #algonquin ?️ pic.twitter.com/ITxOtxUtqS
— Sam (@ScimmiShake) September 5, 2016
Thanks to @algonquinoutfit for great customer service this past weekend. Loved the @Swift_Canoe Pack Boat rental. pic.twitter.com/D3DNA2XKBf
— OutdoorsJen (@OutdoorsJen23) August 31, 2016
Whats to say then the best canoes, the best service, the best staff. The store is great but could have more variety. Drop in the Huntsville store if you cant find it here.
After over 30 years of tripping there is no place better to start or end a trip then AO.
“My first time renting a SUP board from Algonquin Outfitters in Halliburton and loving it. My little passenger is loving it too!”
@algonquinoutfit @Algonquin_PP A few pics from our trip, great time #Coonlake #rocklake #penlake #loggingmuseam
Heathercowper @Heathercowper: “Enjoyed our canoe trip @algonquinoutfit on Lake Opeongo @Algonquin_PP – saw beaver & lots of mozzies!#explorecanada” 10:15 AM – 16 Jul 2016
“I am a frequent customer to your store in Huntsville. I have been coming up for the last 7 summers, and will hope to continue that tradition for many years to come, including this summer!”
“I just want to thank you and your staff for the excellent service you provided for our canoe trip last week. You moved us through the process of distributing and reviewing the equipment, menus, etc. efficiently and with no confusion. I appreciate your willingness to be flexible with our last minute equipment and menu changes. As it has been in the past, your equipment and food were top-notch!”
“Wanted to thank you all for helping to make our trip a wonderful experience for all the Scouts and Leaders that participated. Your staff was friendly, courteous and helpful. We WILL be back next year.”
“Here they say, half-jokingly, that if a wannabe canoe tripper showed up naked and carrying only a valid credit card, they could outfit him with everything he’d need for a wilderness adventure, from clothes to canoe, camp gear and food…. Algonquin Outfitters has everything a visitor will need to survive on a canoe trip through the park.”
“Am I allowed to squeal like an excited school girl??? hahah”, was Seans responce to his purchase of a new Swift Osprey Solo Canoe. “Thanks for getting this for me. Thanks for helping lash it down today. Stayed put all the way home.”
“I soon learned from here if you rent anything there is only one place to deal at and it’s AO. Well 10 years later and it gets better every year. Thanks AO!!!” – CR –
“People in Ontario can’t stop talking about the beauty of Algonquin Park, and I agree with them. Our trip there this past summer was amazing. I’ve never stopped to wonder how it looks in the winter though, beyond picturing a big “CLOSED FOR THE SEASON” sign over the entrance gate. Saturday might go down in my record books as one of those pivotal days. On the surface it was nothing more than fun – a 4-hour snowshoe trip through the Track and Tower trail in the park. In the long-term outlook though, it was the day I finally “got it”. I’ve always looked at snowshoeing as an end in itself. You strap on snowshoes and you walk around because it’s neat to have snowshoes on. Yesterday I learned that it’s actually the means to an end, and the end is: hiking in the winter. Epiphany! Winter sports! What a fantastic concept! You don’t have to batten down the hatches and count the days until spring.”
“I work for Saturn Saab Isuzu Canada and Saturn is recognized as a world leader in its initiatives in automotive customer service. Several of its foundation of values are trust, respect, empathy, dedication and commitment. I think the staff of Algonquin Outfitters are right up there with the best when it comes to the basis of great customer service. Enthusiastic committed concerned employees create enthusiastic customers and raving fans which are critical to the success of any business. I now consider myself a raving fan.”
If you have any comments of your own please feel free to contact us. We read each and every email and try our best to respond to most of them with in a day or two.
