I recently visited AO to purchase ski equipment and I must say that I was very impressed with the knowledge and expertise of the staff. I initially dealt with a staff member who helped me select a pair of boots. At the time, the store did not have my ski size in stock. Instead of turning me away, she contacted another AO location and had arranged to have the skis transferred to the Haliburton location. The next day I returned to the store and met with Rob. Rob took the time to ensure I was equipped with the correct size skis and poles. Rob took the time to explain the features and benefits of the skis he brought in. I was very happy that Rob ensured the equipment was fitted correctly. I truly feel that Rob is an asset to AO and I look forward to returning to AO to upgrade my son’s snowboard gear.